Privacy Policy

Magical Design & Internet Ltd Privacy Policy

Last updated: 14th July 2026

Magical Design & Internet Ltd is registered with the Information Commissioner’s Office (ICO) under registration reference ZC197385.

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.magicaldesign.co.uk Website (the “Website”) operated by Magical Design & Internet Ltd (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

Magical Design & Internet Ltd respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. We endeavour to keep your data safe and want to make it quick and easy for you to request copies of your data. You can also request your data be deleted at any time.

How We Collect Information

We collect information by fair and lawful means, with your knowledge and consent to assist us with working on you with a project or website.  You are free to refuse our request for collecting information, with the understanding that we may not be able to provide you with all of your requested services without this information.

We may ask for contact information including your name, email address and telephone number on our website so that we can reply to your project enquiry. When you send an enquiry to Magical Design & Internet Ltd from our online enquiry form we do not save or store this data online. The enquiry arrives to us via secure email and if you choose to not proceed with a website or design project we will permanently delete all information sent to us. We will not add your contact details to our mailing list and will never pass on or sell and of the data sent to us on our enquiry form.

Magical Design & Internet Ltd may collect the following personal information when you contact us via our online enquiry form:

• Contact information (eg. name, email address, telephone number)
• Information about your business or company
• Billing information when any payments are required for our services (these are not processed or stored on our website server)
• We will not ask for or collect any Sensitive Data about you.

This data may be collected from you when you fill in our online enquiry form for the specific reason of being able to provide you with an estimate or quote for your website project or receiving a request to contact you.

What Information We Collect

• When you contact us by email or through our website, we collect your name, email address, phone number and the company you work for (if applicable)
• If we work on a design or development project we will collect information related to the project to help us do the work required.
• If you sign up for our newsletter, we only collect your email address.
• If you do business with us, we also collect your business information for the invoices we send you and the payments you make.
• All payments are processed by either Bank Transfer, PayPal or Stripe and a processed using Harvest invoicing software. We never have access to your credit card information.

This data that is collected for a project is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service that you have requested, and only use it to help provide or improve the service we provide to you.

Server Log Data

Our web server may automatically log the standard data provided by your web browser. This data does not personally identify you. It could include things like the pages visited, web browser type, screen resolution, time spent on a page, and other anonymous details.

Client Details

To allow us to fulfill our obligations to our clients we need to store some of the data that is relevant to the project you have asked us to undertake. This may include your contact details, project information and passwords for accounts you have given us permission to access as part of the project. This data is stored only for the purposes of being able to complete the work on the project or task(s) you have asked us to undertake.

Data Processing and Storage

The personal information we collect may be stored or processed by third-party providers.

If you request your personal information be deleted we will aim to delete this data from our systems as soon as possible.

When you contact us by email or through our website enquiry form, we store your your information for the project we are working on in our email software and our contacts software (for basic contact information about you and your business) which are both secured via both password protection and two factor authentication.

Any files related to a project we are working on with a client is stored securely on an encrypted hard drive. We may use online storage to save copies of the project details or to backup files for the project. The online storage account is secured using password protection alongside two factor authentication for additional security.

This privacy policy only covers Magical Design & Internet Ltd’s own collecting and handling of data.

We have a Data Processing Agreement with Harvest who process and send our invoices to clients. Harvest Privacy Policy

Our website may link to external websites that are not operated by us. We do not have control over the content of those websites and cannot accept responsibility or liability for their privacy practices.

What We Use Your Information For

In most cases, the information supplied to Magical Design & Internet Ltd will be in relation to a design or development project we are working on with a client or for internal record keeping.

We keep a mailing list with MailChimp of our active web design and web hosting clients so we can alert you to important information about our services. These may include notifying you of any changes to your domain name or web hosting package or to make you aware of any holiday time where we will not be available. We regularly review this and remove any clients who no longer work with us or no longer have a domain or web hosting package with us.

You will always have the option to unsubscribe from these communications and we won’t send them to you again.

We will use your information to send you invoices, statements, or reminders.

Who Has Access To Information about You

When we store information in our own systems, only the people who need it have access. If a project requires us to outsource the work to another person or company we will inform you first and will always request permission first.

The Steps We Take To Keep Your Information Private

If we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager and use a different, randomly generated password for each service, and never use the same password twice.

We will not share or supply personal information to third parties if it is not relevant to the project we are working on. We do not sell your personal information to third parties.

SSL Secure Server Certificate

Our website is hosted on a secure server so traffic between your web browser and our website is encrypted to increase data security. This is important to secure any data you may send to us via an enquiry form on our website.

Social Networks

Our website contains links to our profile pages on Facebook, Twitter, Google+, Instagram, LinkedIn and Dribbble. Any content on these websites is not in our control and visitors should be aware they are leaving our website when clicking these links.

Data Breaches

In the event of a data breach we will contact all clients and inform the relevant supervising bodies as soon as possible.

Cookies

Like most websites, our website uses cookies to collect information about you and your activity across our site. A cookie is a piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how visitors use our site.

No personal details are stored or shown to us.

This Website uses the following analytics program(s) to collect information about you and your behaviors: Koko Analytics, Beam Analytics To learn how to opt out, please visit the website(s) of the analytics program(s) used. We do not use Google Analytics on our website.

You can control cookies (or disable them entirely) in your web browser if you wish to do so. If you do disable cookies please be aware that some parts of the website may not function correctly.

Your Data Rights

You may amend or remove your account information at any time by contacting Magical Design & Internet Ltd

Under the GDPR you have the rights to:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.

If you’d like to request a copy of any personal data held on your or to request the deletion of any data please email phil@magicaldesign.co.uk

Changes To The Policy

If we change the contents of this privacy policy, those changes will become effective the moment we publish them on our website.

Magical Design & Internet Ltd Cookie Policy